GIGABYTE knows that sustainability cannot be achieved overnight. In addition to factors such as company operations and the market environment, we must also pay attention to stakeholder opinions and feedback. For this reason, we actively respond to topics of stakeholder concern in order to maximize the sustainability value. The AA1000 Stakeholder Engagement Standard was used as a guide for internal team discussions by the Sustainable Development Office to identify seven key stakeholders, namely: Employees, Investors, Customers, Suppliers, Communities/Non-profit-Organizations/Schools, Government, and the Media. Appropriate methods of communication were devised for each stakeholder based on their particular attributes. Relevant information was also provided in a timely manner in accordance with domestic and overseas trends in sustainability topics to ensure a transparent and accurate response to all groups affected by GIGABYTE operations.

Stakeholder Communication Channels

 

Stakeholder  Concerned Material Topics Communication Channel and Frequency
Employee
  • Code of ethics and conduct
  • Occupational health and safety
  • Talent cultivation and retention
  • Labor relations
  • Human rights, equality, and diversity

Regular：

  • Labor-management meeting/Occupational health and safety committee

Ad hoc：

  • Education and training/Practice drill
  • Employee Assistance Programs (EAP)
  • Internal lectures about lifestyle and disaster prevention, e-newsletters
Investor
  • Financial performance
  • Code of ethics and conduct
  • Corporate governance
  • Legislation and compliance
  • Risk management
  • Innovation management
  • Information security management

Regular：

  • Labor-management meetings/Occupational health and safety committee
  • Employee satisfaction survey

Ad hoc：

  • Departmental work meetings
  • Education and training/Practice drill
  • Employee Assistance Programs (EAP)
  • Events and seminars
  • Internal/external website announcements and e-newsletters
Customer
  • Risk management
  • Customer relations management
  • Information security management
  • Climate change and carbon management
  • Responsible production and consumption
  • Circular economy
  • Supplier sustainability management

Regular：

  • Annual customer satisfaction survey
  • Annual response to the CDP questionnaire
  • Publication of sustainability reports

Ad hoc：

  • Audit and requirements from customers
  • Customer technical conferences
  • Online support system and platform
Supplier
  • Code of ethics and conduct
  • Corporate governance
  • Climate change and carbon management
  • Hazardous substance management
  • Circular economy
  • Sustainable supply chain management
  • Conflict minerals

Regular：

  • Regular supplier audit/sustainability evaluation
  • Annual supplier conference
  • Conflict minerals investigation

Ad hoc：

  • Business review meeting
  • Explanation of environmental safety and health as well as CSR policies
  • Updating and issue of the GIGABYTE “Hazardous Chemical Substances Requirement (HCSR)”
Community/ Non-profit Organization/ School
  • Ecological conservation
  • Talent cultivation and retention
  • Social engagement and technology care
  • Sustainability and environmental education

Ad hoc：

  • Hosting of technology competition or talent development class
  • Co-organization of environmental and technological education activities
  • Participation in Corporate Disaster Prevention Association of New Taipei City
  • Participation in related organizations and forums
  • Inviting communities and NGOs to participate in activities
Government
  • Corporate governance
  • Legal and regulation compliance
  • Risk management
  • Climate change and carbon management
  • Labor relations

Ad hoc：

  • Official correspondence
  • Participation in meetings
  • Participation in industry and government activities
  • Support of policy initiatives with the core corporate capabilities
Media
  • Company’s operating performances
  • Company’s sustainability initiatives

Ad hoc：

  • Press conference
  • Press release
  • Interview
  • Topical reporting