Many materials from discarded electronic products are still well usable. By reusing, these resources can bring more value and contribute to creating a circular society. GIGABYTE conforms to the European Union WEEE Directive extending manufacturer responsibility. We have set up reverse logistics and recycling channels in Europe, North America, and Taiwan. Consumers can check with us to find the closest recycling point to them and drop off any products they would like to discard. In this way, waste can be recycled and reused with an extended lifecycle, which makes energy and resource be used properly in a circular way.

GIGABYTE Global Contact Sites for Recycling Information

Taiwan
U.S.A.
Europe/Germany
Europe/Netherlands
Europe/France
Europe/UK
India

Reverse Logistics Solution

GIGABYTE Customer Service Center has been dedicated to providing consumers with full-range and high-quality repair solutions and convenient recycling services. The Bestyield International subsidiary draws on its more than two decades of experience in professional repair for PCBAs and customer services to build a circular economy business model based on “Mottainai[1] philosophy. It incorporates every part of the product life cycle from after-sales to disposal into the scope of support. The goal is to extend the product life cycle and maximize the value of all resources used.

[1] Mottainai is a Japanese phrase used to sigh for something that is no longer what it should be. It was later used to convey regret over wasting materials, efforts, or actions.

The circular business model of Bestyield International aims to overcome 3 limitations of a linear economy. Its innovative and well-thought business strategy and operations received the BS 8001:2017 circular economy standard certification in 2020. The maturity of its business model was even rated as “Optimizing” level.

Achievements of Reverse Logistics Solution

Action Plan Outcomes
Repair 629,910 pcs were sent for repair and 615,127 pcs were picked up after being repaired, indicating the repair rate was 97.6% and 586 metric tons of e-waste were avoided.
Refurbish 37,396 pcs were refurbished and 11,874 pcs were sold after refurbishment. 6,088 pcs were sold through the online and offline channels of the G+ 3C Outlet.
Disposal Consumers provided 29,328 pcs of scrapped products and all were disposed of through qualified contractors.
Reuse 2,687 functioning or serviceable parts were successfully salvaged for future repairs from 29,328 scrapped products collected from consumers and 142 scrapped products purchased by Bestyield International itself.