GIGABYTE knows that sustainability cannot be achieved overnight. In addition to factors such as company operations and the market environment, we must also pay attention to stakeholder opinions and feedback. For this reason, we actively respond to topics of stakeholder concern in order to maximize the sustainability value. The AA1000 Stakeholder Engagement Standard was used as a guide for internal team discussions by the Sustainable Development Office to identify seven key stakeholders, namely: Employees, Investors, Customers, Suppliers, Communities/Non-profit-Organizations/Schools, Government, and the Media. Appropriate methods of communication were devised for each stakeholder based on their particular attributes. Relevant information was also provided in a timely manner in accordance with domestic and overseas trends in sustainability topics to ensure a transparent and accurate response to all groups affected by GIGABYTE operations.

GIGABYTE welcomes your comments and feedback. Please click this link and follow the information to get in touch with us.

Stakeholder Communication Channels

 

Stakeholder  Concerned Material Topics Communication Channel and Frequency
Employee
  • Occupational health and safety
  • Talent Recruitment and Retention
  • Talent Cultivation and Development
  • Labor Communication
  • Equality and Diversity
 Regular：

  • Labor-management meeting/Occupational health and safety committee
  • Employee satisfaction survey

Ad hoc：

  • Departmental work meetings
  • Education and training/Practice drill
  • Employee Assistance Programs (EAP)
  • Events and seminars
  • Internal/external lectures about lifestyle and disaster prevention, e-newsletters
Investor
  • Corporate governance
  • Moral integrity and code of conduct
  • Innovation management
  • Climate strategy and risk management
  • Supply Chain Environmental and Social Impact Management
  • Talent Recruitment and Retention
  • Occupational health and safety
 Regular：

  • Annual shareholdersʼ meeting and annual report
  • Participation in Corporate Governance Evaluation
  • Publication of sustainability reports
  • Sustainability-related assessments in response to investor requirements

Ad hoc：

  • Communication meeting and investor conference
  • Publication of information on The Market Observation Post System or GIGABYTE official website
Customer
  • Customer relationship management
  • Information security and privacy protection
  • Climate strategy and risk management
  • Supply chain environmental and social impact management
 Regular：

  • Annual customer satisfaction survey
  • Annual response to the CDP questionnaire

Ad hoc：

  • Audit and requirements from customers
  • Customer technical conferences
  • Online support system and platform
  • Response to sustainability-related questionnaires required by customers
Supplier
  • Supply chain environmental and social impact management
  • Moral integrity and code of conduct
  • Corporate governance
  • Information security and privacy protection
  • Occupational health and safety
 Regular：

  • Regular supplier audit/sustainability evaluation
  • Annual supplier conference
  • Conflict minerals investigation

Ad hoc：

  • Business review meeting
  • Explanation of environmental safety and health as well as CSR policies
  • Supplier sustainability education and training
  • Updating and issue of the GIGABYTE “Harmful Chemical Substances Requirement (HCSR)”
Community/ Non-profit Organization/ School
  • Social involvement and digital inclusion
  • Moral integrity and code of conduct
  • Information security and privacy protection
  • Customer relationship management
  • Talent Recruitment and Retention
 Ad hoc：

  • Hosting of technology competition or talent development class
  • Co-organization of environmental and technological education activities
  • Participation in Corporate Disaster Prevention Association of New Taipei City
  • Participation in related organizations and forums
  • Inviting communities and NGOs to participate in activities
Government
  • Corporate governance
  • Innovation management
  • Greenhouse gas and energy management
  • Climate strategy and risk management
  • Occupational health and safety
 Ad hoc：

  • Official correspondence
  • Participation in meetings
  • Participation in industry and government activities
  • Support of policy initiatives with the core corporate capabilities
  • Participation in the Corporate Governance Evaluation and submit ESG data to the Market Observation Post System
Media
  • Corporate governance
  • Moral integrity and code of conduct
  • Brand strategy and reputation management
  • Innovation management
 Ad hoc：

  • Press conference
  • Press release
  • Interview
  • Topical reporting